Reports directly to the InterAction Data Manager with established policies and procedures. Maintain data quality by conforming entered information according to required WLRK format and confirmed information; research and resolve discrepancies; update, merge and eliminate duplicate contacts; act as a reference for end users about InterAction; handle special projects relating to InterAction as needed. Observes confidentiality of WLRK matters.
Verify new entries to database for proper formatting as per firm data standards;
Resolve duplicate entries and check for errors;
Process returned mail and research mailing address;
Research and verify company mergers/name change/office relocation;
Update, maintain and document department guidelines, processes and best practices;
Maintain mailing lists as well as generate searches and reports for targeted mailings;
Provide user support and troubleshooting issues when necessary;
Regularly monitor the competitive landscape;
Develop and execute initiatives to improve data quality
Amend existing records; and
Other projects related to InterAction as assigned.
Knowledge of InterAction;
Data management and data manipulations skills (highly experienced with MS Word, Access, SQL, and Excel);
Attention to detail, proofreading and Internet research skills with general knowledge of Corporate structures;
Highly detail-oriented, and Data Analysis is key;
Ability to work independently and multitask;
Commitment to adhering to standards and best practices;
Excellent problem solving and troubleshooting skills;
Excellent communication (written and verbal) and interpersonal skills; and
Availability to work overtime if required.
Normal office environment with little exposure to excessive noise, dust, temperature and the like.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.